Patient Info

Office Hours

Our main (Dallas) office is open Monday through Friday from 8:30 AM to 5:00 PM. If you have an urgent issue after our regular business hours, you may call our main office at 214.345.4160 and our answering service will page the physician on call. Non-urgent messages will be handled by our staff the following business day.

For life-threatening emergencies, call 911.

Appointments

Appointments with Dr. Lam can be scheduled by calling our main office at 214.345.4160. Whether you are a new or returning patient, please bring your insurance card with you at the time of your visit. If you are a returning patient and your insurance policy has changed, please notify our office prior to your visit so that we can verify our participation in your health plan.

Items to Bring: 

  • Insurance Card
  • Identification
  • List of all medications
  • New Patient Packet (paperwork – see below for details)
  • Name and contact information for primary care physician
  • Name and contact information for any previously seen specialists

Providing you with exceptional care is of utmost priority to the Lam Vascular & Associates team.

Depending on the severity of your case and the number of tests needed to diagnose your condition, appointments can take up to two hours or more. It is best to plan accordingly. This is in an effort to perform all tests in one day, although this is not always the case.

Patient Portal

We support our patients having access to their health information through the Patient Portal.
Beyond the Patient Portal, we can enable certain mobile apps that meet requisite technical specification and security requirements to provide you access to your health information in a safe and secure way. Currently, no mobile apps have been configured to connect to our system. Our website, www.lamvascular.com, will be updated if any additional apps become available for you to use to access your health information. Please contact our office if you have questions.

Patient Paperwork

For your convenience, you can click here to download new patient paperwork. Please print out the paperwork, and use blue or black ink to fill it out. Bring the completed paperwork with you to your first appointment.

If you are unable to complete paperwork before your appointment, please arrive at least 15 minutes before your scheduled time to fill out all paperwork before being seen.

Locations & Parking

Lam Vascular & Associates has two locations – Dallas and Rockwall.

For Dallas information, click here.

For Rockwall information, click here.

Billing

Our office will file your insurance claim directly to your health insurance carrier. All copays are due at the time of service. Our office accepts cash, personal checks, money orders, Visa, MasterCard, and American Express. If you have questions regarding your account, please contact our main office at 214.345.4160.

Click here for accepted insurance list

Disability Forms/FMLA Forms

If you have a disability or FMLA form that needs to be completed by our office, please allow five business days for processing. There is a $15 fee for each form. The forms can be mailed, faxed or picked up upon receipt of payment.

Medical Record Requests

Medical record requests must be made in writing and authorized by the patient. All record requests will be processed within ten days of the written request. All medical record requests are handled in our main office.

Prescription Refills

Please call your pharmacy for any refill requests. The pharmacy will contact our office with any questions regarding your request. Refill requests will not be processed after regular office hours or over a weekend.

Privacy Policies

To view Lam Vascular & Associates’ Privacy Policies, click here.

Patient Rights

To view Lam Vascular & Associates’ Patient Rights, click here.

Disclosures

At Lam Vascular & Associates, upholding the trust of our patients is at the core of our practice. We strive to create an environment of transparency and treat each patient with the personalized care they deserve. We love to share the success of our patients, but it is important to remember that results may vary for each case. Below you can find an example of our procedure consent form and financial disclosure.

Please feel free to contact us if you have any questions or concerns.

Consent Form

Financial Disclosure

The information contained in this website is neither intended to dictate what constitutes reasonable, appropriate or best care for any given health issue, nor is it intended to be used as a substitute for the independent judgment of a physician for any given health issue. Patient results will vary based on risk factors, age, disease and medical history. Please seek physician's advice. Like any procedure, it may come with benefits, risks or side effects associated. Click here for additional information.

Section 1557 – Affordable Care Act (ACA)

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